Volunteer Program

Due to COVID-19, group volunteer opportunities are limited. Larger volunteer groups may want to check out our other Ways to Help from Home. In response to COVID-19, we have added one-way aisles, increased cleaning and a face covering requirement to all of our ReStores to create a safe environment for volunteers, customers and staff.

Bring your volunteer group out to the ReStore! Volunteer groups typically help unload donated household items, organize and clean donations, place items on the sales floor, maintain the cleanliness & organization of the store, and assist customers with carry-outs after purchase.

• Days and times for groups vary location
• Group sizes range from 3-5 volunteers depending on the location
• Face coverings are required at all times at ReStores
• All volunteer groups must abide by our COVID-19 protocols for volunteer groups

Next steps: Choose two or more volunteer dates and times that work for your group, and contact the ReStore Volunteer Scheduler to schedule your group’s service day: 704.249.7197 or volunteerrestore@habitatCLTregion.org.

Join our dynamic, energetic team to help keep the ReStore running smoothly! The Wendover ReStore is looking for a friendly and outgoing volunteer to provide excellent customer service to all our donors and customers. The Concierge Volunteer will work with the managers, staff and other volunteers to welcome customers, provide current sale information, assist cashier with sold items, help guide customers through store and more!

• Training needed: on-site training is provided
• Time commitment: one 3-4 hour shift per week (Monday – Saturday)
• Location: Wendover ReStore (1133 N. Wendover Rd.)

Requirements for the ReStore Concierge are as follows:

• self-sufficient, requiring little supervision
• ability to stand for long periods of time
• ability to bend, squat, and lift at least 20 pounds
• ability to observe in order to reduce shrinkage
• great customer service toward donors and ReStore customers
• after a 3-4 week “trial” period, a long-term commitment is needed
• knowledge of and commitment to the philosophy of Habitat Charlotte Region
• ability to work closely with staff, donors, volunteers, Habitat homeowners, and customers

submit a volunteer application

The front register staff are the first people a shopper sees at the ReStore. We’re looking for folks who like to interact with people throughout the day and feel comfortable running a cash register. Experience running a register is not required, just a desire to learn!

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon (some shifts are currently full)
• Location: All Charlotte Region ReStores
• Background check is required

submit a volunteer application

Join our dynamic, energetic team to help keep the ReStore running smoothly! Work with the managers, staff and other volunteers to manage one or more sections of the store, keep donations moving through our stock room, and get donated items priced and ready to hit the floor. You can also help keep store sections stocked and tidy, or assist with customer service by serving as a resource to shoppers on the sales floor.

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon (times are flexible)
• Location: All Charlotte Region ReStores

submit a volunteer application

This position will include accepting donations directly from drop-off donors with an emphasis on what we accept and do not accept. Volunteers in this position would be responsible for maintaining a good relationship with both frequent and first-time donors. Staff will assist the volunteer in learning what comprises a “good” donation, and ample training will be provided.

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon (times are flexible)
• Location: All Charlotte Region ReStores

submit a volunteer application

If you have experience in sales, kitchen design, cabinets and woodworking, or just want to learn about cabinets, we need you! This volunteer has the potential to make a significant increase in our cabinet sales, which can positively impact the success of the ReStore. Ample training will be provided.

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon shifts (times are flexible)
• Location: Wendover & Wilkinson ReStores only

submit a volunteer application

Book lovers, rejoice! Our bookstore located next to the Wendover ReStore, part of Julia’s Café & Books, is home to 5,000 gently used books! Book volunteers sort donated books, learn our pricing system, keep the section organized, and separate the jewels from the junk. We especially need volunteers to work on sorting our books, which requires lifting about 10-20 pounds. Our books practically fly off the shelves, so there’s always a lot to do! Training will be provided.

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon shifts
• Location: Julia’s Café & Books, located inside the Wendover ReStore

submit a volunteer application

Coffee lovers, rejoice! Julia’s Cafe & Books needs your help! We are searching for volunteers to assist staff baristas in running the cash register, making coffee, cleaning and stocking. Experience in a coffee shop is not needed, just a friendly face with a knack for customer service!

• Training needed: volunteer orientation, on-site training
• Time commitment: once per week
• Shifts: Monday – Saturday, morning and afternoon (some shifts are currently full)
• Location: Julia’s Café & Books, located inside the Wendover ReStore
• Background check is required

submit a volunteer application

Another way you can get involved and support the ReStore’s mission is to host a book drive with Julia’s Café & Books. It couldn’t be any more simple: we provide donation bins and promotional materials, and all the host needs to do is provide a space for the donation bins and spread the word.

We love working with our book drive hosts to ensure that each book drive best fits the host’s situation. Right now we have three different types of drives that we do:

• Small tote bin. This drive is best for small organizations and is easily replicated across multiple sites. For instance, a company with five different offices in Charlotte could do a company-wide drive by having a small tote bin at each of their offices.
• Larger donation bin on wheels. This is the type of drive that we do the most. Most mid-to-large size offices, churches and other organizations choose this type of drive due to its mobility and size.
• Neighborhood drive. A neighborhood-wide book drive is an ambitious project, but we have the system, equipment and experience to make it a success. Typically we deliver a tote bag with a letter from the resident/host attached to every home in the neighborhood on one weekend and we pick up the (hopefully full!) tote bags the next week. The letter simply explains what the drive is, what we do at Julia’s, and how much this book drive can help.

We are more than willing and able to modify these options to make it work for you. Book Drives are excellent service opportunities for youth. If you’re interested in learning more about book drives, or are interested in hosting one please, email us at mupchurch@habitatCLTregion.org.

submit a volunteer application

Prior to volunteering for the Charlotte Region ReStores, each individual must sign a waiver.
Adults age 18 and up may complete the Adult Waiver. 

Minor waivers should be completed by the parents of volunteers aged 16 or 17.