Those with court-ordered hours from Mecklenburg or Iredell County
Those with hours outside of Mecklenburg or Iredell County under certain circumstances
Those with misdemeanor charges whose lawyer has recommended they complete hours
Students who are completing school assignments or are applying to clubs, fraternities/sororities, etc.
Employees completing community service hours for employers
Please note: certain charges are an automatic disqualification for any individual interested in completing community service at the ReStore including, but not limited to: disorderly conduct, larceny, theft, uttering (putting forged money into circulation), forgery, breaking & entering, assault, felonies, weapons-related charges and any violent offenses.
All individuals who are completing community services hours must complete an orientation session prior to their first shift. Orientations occur in the morning three times per week at each ReStore. All volunteers must pre-arrange their start date and shifts with the Volunteer Scheduler.
The Mecklenburg County locations (Cornelius, University, Wilkinson, Wendover & Pineville) are allowing Community Service volunteers to walk-in Monday – Friday during regular business hours AFTER they’ve completed scheduled orientation. Saturday shifts must still be scheduled. The Iredell County locations (Mooresville & Statesville) will continue to require that CS Volunteers schedule shifts (Monday – Saturday) after scheduled orientation has been completed.
Before you arrive for your community service, please take the time to view this ReStore safety video in order to help maintain a safe environment for volunteers, customers and staff:
Please bring a face mask; ReStores are currently requiring masks for those inside the stores
Your paperwork from the court system
A photo ID (license, passport, school ID)
If your lawyer has recommended you complete hours, please bring a letter on your lawyer’s office letterhead specifying your charge, the number of hours recommended and your court date.
For those completing hours for school or work, please bring your assignment or syllabus or club requirements
You’ll be representing Habitat for Humanity of the Charlotte Region so dress accordingly. Please wear comfortable, casual clothes that you can work in and don’t mind getting dirty.
Shoes – Sensible closed toe shoes in good repair with no frays or holes. No flip flops, sandals, wedges, heels, slides or other open toed shoes. Cloth shoes like Toms are discouraged. If you arrive with inappropriate footwear, you will not be permitted to work that day.
Shirts – Shirts should have sleeves. Tank tops, spaghetti strap or shirts displaying drug, alcohol or offensive writing or inappropriate writing are not accepted.
Pants – Shorts should extend below the middle fingertips when the individual is standing with his/her hands to the side. Pants should be modest and professional. Avoid anything too revealing or tight fitting.
Nametag (given to you by a staff member)
Outerwear (jacket, sweatshirt, raincoat, etc.) – Many tasks will require you to be outside, or in a backroom with open doors, so cold/rainy weather may be a factor.
Hats/headwear, except baseball caps or religious headwear
Anything featuring offensive or explicit slogans, language or images
Clothing that interferes with your ability to work, including items that you don’t want to get dirty or paint on
Anything that allows your undergarments to show, i.e. low-rise pants, sheer shirts, etc.
Tasks vary day-to-day, but will usually consist of general housekeeping (sweeping, cleaning up and organizing various departments, dusting, cleaning the breakroom and bathrooms, wiping the windows, etc.), sorting donations, pricing items, putting priced items on the floor, creating or breaking down displays, transporting large items to customers’ cars, etc.
Stop at the cash register each time you arrive to sign in, and be sure to stop by to sign out when you leave. If you don’t sign out, the hours for that day will not count!
Your shift will begin when the store is open to the public; 9 a.m. Never arrive to a shift before the store is open. A manager will meet you at the door to get you started for your pre-scheduled shift.
Perform the tasks that are assigned to you. Doing nothing, hanging out in the coffee shop, leaving the store without signing out, etc., will result in either A) receiving no hours for that day or B) your dismissal from the site.
Tell a manager upon arrival of your first day if you have any physical limitations that will affect your ability to perform particular assignments.
No swearing or inappropriate conversational topics. Should any inappropriate behavior occur, you will be asked to leave immediately.
Defiance/refusal to perform requested tasks
Confrontational behavior toward staff, volunteers, customers or others performing community service
Arguing/disputing number of hours accrued with staff
Leaving site without signing out
Neglecting or refusing to adhere to clothing requirements
Talking on cell phone while working
Hiding out/avoiding doing work
Foul language/swearing and lewd or explicit conversations
Using illegal drugs while on site or prior to shift
Consuming alcohol prior to shift
Misrepresentation of reason for community service or criminal charge
Being charged with an additional misdemeanor that is not accepted by Habitat for Humanity of the Charlotte Region while serving your community service hours